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🔒 Privacy Policy

How Pretty Chook collects, uses and protects your information

Introduction

Pretty Chook Pty Ltd ("we", "us", "our") respects your privacy.

We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where it applies, the Privacy (Credit Reporting) Code 2014 (Cth).

This policy explains how we handle your personal and credit information for our short-term, property-secured commercial lending services.

1. What we collect

We may collect:

• Name, address, date of birth, contact details
• Business name and ABN
• Identification (ID) such as driver's licence or passport
• Financial information — assets, expenses, debts, bank details
• Credit history and payment records
• Details about your business and loan application

2. How we collect it

We collect information when you:

• Apply for or enquire about a loan
• Provide information via our website, email or phone
• Interact with our team or authorised representatives

We may also receive data (with consent or as permitted by law) from credit reporting bodies, accountants, lawyers, referees or other credit providers.

3. How we use and share it

We use your data to:

• Assess and process applications
• Administer approved loans
• Communicate with you
• Meet legal and regulatory requirements
• Prevent fraud and manage credit risk

We may share information with trusted service providers, credit agencies, legal advisers or government bodies if authorised or required by law. We don't sell data — ever.

4. Access and correction

You can request a copy of your information or ask for corrections. Email info@prettychook.com and we'll respond within a reasonable timeframe.

5. Security

We use physical, electronic and procedural safeguards to protect data from unauthorised access or loss. No online system is 100% secure, but we work hard to minimise risk.

6. Complaints

If you have concerns about how we handle your information, contact us in writing. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

7. Updates

We review this policy regularly. The latest version is always on our website.

Contact Us

Email: info@prettychook.com
Address: 44 Walnut Road, Balwyn North VIC 3104
ABN: 74 651 817 266